Can I cancel a donation that I've made?
Yes, you cancel a donation that you have made anytime up to 7 days after payment was made. When you cancel a donation a refund will be made as soon as reasonably possible. If you decide to cancel a donation after 7 days, we will refund the donation provided the donation has not been used for a charitable project.
Can I get a refund?
Yes, you can ask for a refund for donations anytime up to 7 days after payment was made. Simply contact us using the details below.
Delivery
We will send a receipt for your donation in the post and/or email, according to the project and amount of donation.
Donation Contact Information
For any information relating to a donation email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call us on 020 8961 2632 during office hours (9am till 5pm). You can also write to us at Freepost Plus RSSH-SXCA-YXJK, Crown House, North Circular Road, London NW10 7PN.